Comedy A-Z Pages:
Basil Fawlty (John Cleese) is probably the rudest hotelier in the world. Along with his gossipy, unhelpful wife Sybil (Prunella Scales), he runs a small hotel in Torquay.
His staff includes Spanish waiter Manuel (Andrew Sachs) and waitress Polly (Connie Booth).
The permanent residents are Major Gowen (Ballard Berkeley), Miss Tibbs (Gilly Flower) and Miss Gatsby (Renee Roberts).
John Cleese got the idea for this sitcom when he was filming with the Monty Python team and they stayed in a hotel run by a "wonderfully rude" manager.